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Data Deletion

Last updated: 5 November 2026

At APPYAPP, we respect your privacy and your right to control your personal data. You can request deletion of your personal data from our games and services at any time.

Our Games

This data deletion process covers all APPYAPP games and services, including:

  • Watermelon: fun offline games
  • Capi Bar: merge games & idle
  • Food story: Tile match
  • Brainy: Trivia & Logic
  • Ditch Drop: Ragdoll Fall
  • and other APPYAPP games

How to Request Data Deletion

To request deletion of your personal data, send an email to maxdev@appyapp.org with the subject line "Data Deletion Request" and include the following information:

  1. Your name or username (if applicable)
  2. The game(s) or service(s) you used
  3. A description of what data you would like deleted
  4. The email address associated with your account (if any)

What Happens Next

Once we receive your request, we will:

  • Confirm receipt of your request within 3 business days
  • Process your data deletion request within 30 days
  • Notify you when the deletion is complete

What Data Will Be Deleted

Upon request, we will delete all personal data we hold about you, including gameplay analytics, device identifiers, and any other personally identifiable information. Please note that some anonymized or aggregated data that cannot be linked back to you may be retained for analytical purposes.

Brainy Purchase Data

For Brainy: Trivia & Logic, your request may cover the receipt email, analytics and attribution identifiers, and the Google Play Games Services binding used for entitlement continuity. A receipt email held by the Brainy backend is deleted after the order claim is acknowledged. You may also ask us to remove or disassociate routing identifiers held for Firebase, AppMetrica and Tenjin.

Verified purchase and refund records cannot always be erased immediately. We restrict and retain the minimum transaction record when accounting, tax, fraud-prevention, chargeback, or other legal retention obligations require it. This record does not contain full card details or a raw Google Play purchase token.

Ditch Drop Data

Ditch Drop: Ragdoll Fall has no APPYAPP account. A deletion request covers analytics and advertising data linked to your installation IDs and held by us or our providers (Firebase, AppMetrica, and the advertising services of AppLovin and Google), including analytics event exports in BigQuery.

In the game, open Settings, select "Delete my data" and confirm. Before resetting data, the game saves the available analytics IDs for your email request. The game:

  1. Deletes progress on this phone and, if you are signed in to Google Play Games, the game's cloud save. If cloud deletion cannot finish, it stays pending and retries when a connection and the same Play Games account are available. Until deletion is confirmed, progress is not restored from that cloud save.
  2. Resets this installation's Firebase analytics ID, so subsequent Firebase analytics events are not linked to previous ones, and deletes unsent crash reports.
  3. Opens an email to maxdev@appyapp.org with this installation's Firebase app instance ID (if available) and AppMetrica device ID filled in. You must send the email for us to process deletion with the providers; the game cannot verify that it was sent. If no email app is available, the game offers to copy the request so you can send it yourself.

If analytics collection was not allowed, Firebase analytics data was not collected and the Firebase app instance ID may be unavailable. The AppMetrica device ID does not change after deletion.

Crashlytics reports cannot be found using these IDs. Firebase deletes them automatically when its retention period expires.

The "No ads between runs" purchase is not deleted: Google Play keeps purchase records and restores it. Achievements and leaderboard results remain in your Google Play Games profile and are managed by Google.

You can also email a request as described above without using the in-game option. Include installation IDs if you can; the game provides them only through "Delete my data".

Third-Party Processors

Where the personal data covered by your request is also held by our third-party analytics, advertising, attribution, identity or payment providers, such as AppMetrica, Firebase, Tenjin, AppLovin, Adjust, Google Play Games Services and YooKassa, we forward or action your deletion request as supported by that provider and applicable law.

Food Story on Facebook (Instant Games)

APPYAPP does not run servers for the Instant Games version of Food Story. Your progress is stored only in Meta's Instant Games cloud storage and in your browser. APPYAPP cannot open or delete that storage for you, so deletion is done from Facebook.

  1. To remove the game from your Facebook account, open Facebook Settings, find Instant Games (or Apps and websites), select Food Story and remove it. Meta handles any data it stores for the game under the Meta Privacy Policy.
  2. If you need help, email maxdev@appyapp.org with the subject "Data Deletion Request". We will reply within 30 days and delete the emails and any other information you sent us. We do not keep your game progress on our servers, and we cannot delete payment records kept by Meta or Apple.

Questions

If you have any questions about the data deletion process, please contact us at maxdev@appyapp.org.

«APPYAPP» MCHJ (APPYAPP LLC) · STIR 312855930 · Namangan, Uzbekistan · © 2026

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