Need help with Food Story? We are here for you.
The fastest way to reach us is by email: support@appyapp.org
We usually reply within 2 business days. To help us help you faster, please include your device model, operating system version, and a short description of what happened.
Yes. Food Story is fully playable offline - you can enjoy it without an internet or Wi-Fi connection. A connection is only used to show ads and load optional content.
Your game progress is stored locally on your device. Food Story does not require an account - you can optionally sign in with Google Play Games Services to back up and sync your progress across devices. If you delete the app without signing in, your local progress may be lost.
Purchases are tied to the account you used to buy them - your Apple Account on the App Store, or your Google account on Google Play. To restore a non-consumable purchase, sign in with that same account and reinstall the game or use the restore option in the in-game shop. If something is still missing, email us at support@appyapp.org and we will help.
Please contact us at support@appyapp.org with your purchase receipt and we will look into it. For billing questions and refunds, you can also contact Apple (App Store) or Google Play support directly.
Food Story is free and supported by ads. Where available, in-game purchase options can remove or reduce ads. You can also manage personalized advertising in your device settings.
Email us at support@appyapp.org. Bug reports and ideas genuinely help us make the game better.
Read how Food Story handles data in our Privacy Policy. You can request deletion of your data on our Data Deletion page.